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Assessment on Papers Helm and its Products and Services




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PapersHelm.com is a new online writing service that has only been in the industry for less than a year. It is important that I provide this assessment so customers are aware of its pros and cons, and weigh in on whether or not to avail its services.

This assessment was based on several sources including its web content, feedback from those who have used the service, and my experience from ordering a product.
 
The components of this Papershelm review include its products and services, its writers and the quality of the papers they produce, its prices and discounts, its customer service, and a conclusion to sum up all of the findings.
 
Products and Services
 
PapersHelm.com offers academic products and services for customers who are in high school, college, and graduate programs. It includes basic essays, theses, dissertations, coursework assignments, presentations, research papers, research proposals, and other products both common and unique.
 
It also offers admission essays, personal statements, and editing and proofreading services.
 
Writers and their Quality
 
PapersHelm.com promotes at least 300 writers with Ph.D. degrees. I find that it is quite an exaggeration if not an outright lie. I don’t think it is possible for a company as young as it is to assemble that many degreed writers, at least not on its first year of operation.
 
Testimonials from customers, both on-site and off-site, are mixed. On-site testimonials are positive as expected as they may have been already filtered out by the management. Off-site testimonials are different though. Customers have made complaints regarding the quality of their orders, pointing out erroneous word usage and sentence structure.
 
My evaluation on the order I made, an eight-page research paper with four (4) resources and five-day deadline, is quite similar to the customer reviews. The resources were not on par with a college-level research paper and the word usage and grammar, while not entirely bad, did not have the high quality professors expect.
 
Prices and Discounts
 
Prices at PapersHelm.com starts at $11 per page for high school-level essays with a 15-day deadline to $44 per page for Ph.D.-level paper with a tighter deadline.
 
The site also offers discounts. Surprisingly, at the time I ordered my paper, first-time users were entitled to a 50% discount, which was a really good deal for me. There was no available discount for returning customers although the site prompted customers to contact its customer service support for any available coupon or code.
 
Customer Service
 
PapersHelm.com has a customer service support that is available around the clock via telephone or live chat. I wanted to test the service and called multiple times to speak to multiple representatives. Results were rather discouraging as the representatives appear to not know much about its products and services. They kept directing me to its writers who they think are more equipped at answering my queries.
 
Conclusion
 
I am assigning PapersHelm.com a rating of “fair” to “poor”. Some considerations must probably be made in favor of Papers Helm provided that it is a new company that is probably still trying to improve its features. However, the likelihood that it lied about the qualifications of its writers is fatal and makes it hard to trust it for future use. Moreover, some writing samples published on the site appear to have been copied elsewhere. Another fatal move if proven to have been stolen from other services.
 
For customers who are still willing to give this site a chance, I recommend going through its web content, reading its policies and guarantees first and foremost, and reviewing its writing samples to gauge the quality of the papers they supposedly produce. 
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